In noting that the negative comments about Daily Razor have been removed anonymously, at this point I am led to believe this may have been done by Daily Razor staff. Given that this is occcuring I also urge you to read this page's past revisions to judge for yourself.
I have not myself been happy with their service and have been given a runaround by their staff in trying to cancel. They have played games with the cancellation and repeatedly asked me for reasons why, then an additional confirmation, and then several times information that they already have (such as invoice numbers, credit card numbers, ticket numbers, etc.). Very frustrating and dishonest behaviour. We're now up to about a dozen messages and I still have no refund.
I cannot recommend this company.
Hi I host with dailyrazor.com and find them very good for the low rate charged. However, for about 6 weeks I have not been able to reach the home page. Control panel works fine and I have no complaints but am mystified. Anyone has any information please? olking
DailyRazor's customer service is superb. They are one of the best in the industry when it comes to informative and helpful staff. But their infrastructure is poor. I host my non-mission critical apps there but I will NOT host a mission critical app. One time they had a server hosting my domain down for days and they could not bring it up or relocate. their SQL server drops records mysteriously. Bad news for e-commerce or any real world application.
DailyRazor is an excellent hosting service for training and non-critical apps, but not for more than that.
--Bob Rawanski
, 06-Sep-2007
I've been with DailyRazor for about a year for a java hosting plan and two years for domain management.
Besides the fact that I closed the hosting more than a year ago and transferred the domains last fall, I Still (!) receive due payment notifications, letters from support about money they want from me for already canceled services and now I've got a letter that my debt will be transferred to a collection company.
In fact, I fulfilled all the formal procedures to close these services and had a lot of emails with support to make the things right.
They even extorted money from me for unknown bills while I transferred domain to another registrar - it took me a week to make their support understand that I don't have to pay no more.
No help - still they want money.
After using DailyRazor.com as a hosting service for 1 year, I tried to cancel their service. I was told that I needed to pay them for an additional year before they would cancel my service. Since I have a moral problem with paying a company so they will cancel my service, I will not pay them anything. Now I receive daily "reminders" that I owe them money "for services rendered", even though my account has been closed and deleted. They also threaten to turn everything over to a collections company.
After several attempts to ask DailyRazor.com to stop sending harassing emails they told me that they will not cease until I pay them the money they are trying to extort from me.
_I do not recommend anyone to ever use DailyRazor.com. The low price is not worth the headaches you will experience later on._
May 26, 2008
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